Refund policy


Cancellation Policy:

  1. In case there is an order cancellation, please do so before it is shipped. Once the product is shipped, it can’t be cancelled using our website.

Return Policy:

  1. Return/Exchange is available for selected products only. The return information is available on the product page on the website. The return policy of a product can be changed without prior notice.

  2. In case we do not have pickup service available at your location, you would have to self-ship the product to our office address.

  3. Return/Exchange charges may apply on a case-to-case basis.

Refund Policy:

• We accept refund requests if there is a mismatch in quality, size, color, or design, or in case an item is missing, wrong, or damaged in a combo order.
• Once the product has been picked up, the refund is processed within 5–7 working days using the same transaction mode.

Note for Return:

• The items should be unused and unwashed for hygiene reasons.
• The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
• Customized products cannot be returned or exchanged.
• Return/Exchange requests that are not raised within the return period (refer to the product page) will not be accepted.